Refund Policy
Chizmiz Market
Due to the nature of grocery and food products, returns and refunds are accepted only for items that are expired or damaged.
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Customers must contact us within the allowed timeframe and provide clear photos as proof.
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Once verified, a full refund will be issued to the original payment method or a replacement may be offered at our discretion.
Non-Refundable Items
For health and safety reasons, we do not accept returns or refunds for:
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Items that are not expired or damaged
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Unopened items returned due to change of mind
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Opened items due to taste preference
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Perishable items (including meat, dairy, fresh produce, and baked goods)
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Used, opened, or tampered items
Claim Timeframes
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In-store purchases: within 7 days of purchase
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Online orders: within 48 hours of delivery
How to Request a Refund
Email info@chizmizmarket.com with your order number and clear photos of the item.
Chizmiz Market reserves the right to refuse any refund request that does not meet the conditions above.